CUSTOMER SERVICE
1 . Cancellation
2 . Password Problems
1 . Cancellation:
How To Cancel Your Membership
CCBill provides billing in two different manners:
* Credit Cards: Mastercard and Visa (not AMEX)
* Online Checks: Via your checking account
Charges would appear as www.ccbill.com. Some banks give a different variations, but the keyword of CCBill will be listed on your credit card statement.
2 . Password Problems
Password Problems
Thank you for being a member. If you have previously been able to log into the site and can no longer do so, the problem may be:
1. Your username and password are case sensitive, and you must type them exactly as above. For example the case if a member had a username of "score", typing in "SCORE" or "Score" would not work, only "score" would be a valid entry.
2. Your login and password has been disabled. This can happen because either your membership has expired, or a monthly renewal charge failed. The credit card companies have many reasons for not allowing a recurring billing, including change of address, lack of credit or instructions from the cardholder. Finally the login and password may have been disabled because the username and login was found to have been traded and multiple users logged in with your entries.
